Our Privacy Commitment
Last Updated: May 24, 2018
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website respects national laws and requirements for user privacy.
“Non-Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others. This includes your computer's IP address which may also include information about your location.
“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you services and information within and relating to our Website. Personally Identifiable Information may include information such as your name, email address, and other personal information that you provide to us or that we obtain about you.
The Website is hosted and operated entirely in the United States and is subject to the United States law. Any personal information you provide to us is being provided to CASCADE MOUNTAIN ADVENTURES solely in the United States and will be hosted on servers in the United States. Use of the Website constitutes your consent to the transfer, use and processing of your personal information in and to the United States. If you are accessing the Website and its services from outside the United States, please be advised that United States law may not offer the same privacy or legal protections as the country from where you may be accessing the Website.
However, our policy is to follow the General Data Privacy Regulations enacted by the EU on March 25, 2018. The information we collect from you is clearly defined, available to you, and controlled by you through contacting CASCADE MOUNTAIN ADVENTURES directly.
Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website. As a Visitor, you can browse our Website to find out more about us. You are not required to provide us with any Personally Identifiable Information as a Visitor.
We collect personal information when you:
- Subscribe to CASCADE MOUNTAIN ADVENTURES communications (i.e., sign up to receive newsletters, promotions, and etc.);
- Participate in feedback forms, product reviews, questionnaires, surveys, contests or sweepstakes;
- Purchase products through our Website;
- Request product availability updates;
- Or receive customer support.
We may collect information from you such as your name, address, zip code, email address, telephone number, language, gender, and location information when utilizing the Website to purchase products, as you will also be required to provide a billing address and credit card or other payment information. Your credit card and other payment information will not be collected unless you have decided to purchase one of our products.
When you share information and Website links, send or share our promotions and marketing materials, or send products to family and friends and others, CASCADE MOUNTAIN ADVENTURES may collect the information you provide about those people such as name, address, email address and phone number.
We may combine information you give us with other information from CASCADE MOUNTAIN ADVENTURES sources, transactions and communications. This may include, but is not limited to, information from direct mail, catalogs, events, products and applications or other CASCADE MOUNTAIN ADVENTURES interactions. We may combine that information with data that is publicly available and data from third parties to personalize your experience and provide communication, content and features matching your profile and interests.
CASCADE MOUNTAIN ADVENTURES uses Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interests Reporting to advertise online. Websites and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to a website. The CASCADE MOUNTAIN ADVENTURES website also uses third-party vendors, including Google and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the website. To opt out of the Google Analytics Advertising Features, you can use this tool for the web: https://tools.google.com/dlpage/gaoptout/.
Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect/use the following:
Other cookies may be stored on your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with Spam Laws detailed in the Privacy and Electronic Communications Regulations. All personal details relating to subscriptions are held securely. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with Spam Laws and the Privacy and Electronic Communications Regulations subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Third Party Tracking Tools: We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
Automatic Information: We automatically receive information from your web browser or mobile device. This information may include the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information may also include the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We may use all of this information to analyze trends among our Users to help improve our Website.
How We Use Your Information
We use the information we receive from you as follows:
- Customizing Our Website: We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
- Sharing Information with Affiliates and Other Third Parties: We may provide your Personally Identifiable Information to third parties for marketing and advertising purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
- Data Aggregation: We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service. At no time is your Personally Identifiable Information included in such data aggregations.
Children’s Online Privacy
Links to Other Websites
Our Email Policy
Questions & Contact